Tuscany By the Sea, Luxury 5 BRs, Pool, heated Spa, Caban...
 
 
 
 
Property Details
Property Type: Home
Bed/Bath: 5/6.00
Sleeps: 11
Pets: No
Smoking: No
Rental Rates:

$449 - $1,500 per night

$1,795 - $5,500 per week

$5,802 - $25,000 per month

 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
Description
Tuscany By the Sea, Luxury 5 BRs, Pool, heated Spa, Cabana, 8 Hdtv's

Located in the desirable Hammock Beach community, this 5 bedroom, 5 1/2 bath designer masterpiece with private pool & heated spa, spared nothing in high end living, luxury & entertainment. 8 HDTV's, digital library of 13,000 songs, & surround sound throughout. Perfectly situated at the end of a cul-de-sac with ocean views and the 13th fairway of the Jack Nicholas Ocean Course behind it, our luxury house is just a short walk to the beach.

Our luxury house has been furnished with high end furniture & accessories from Tommy Bahama, Neiman Marcus & Front Gate. Stainless steel appliances, high end electronics with digital keypads & speakers throughout, 8 HD TV?s & a whole house media computer with wireless keyboards extend the entertainment experience. Includes a digital library of more than 13,000 songs to select from while sipping on a beverage on one of three available patios.

For your reading pleasure, the library boasts more than 500 titles covering all genres. Also unique to the entertaining experience, the home includes an outdoor pool and heated spa, outdoor stainless steel gas for those cool nights and a separate 400 square foot cabana with queen Murphy bed, sectional couch, full bathroom and kitchenette ? punctuated with a hand painted trey ceiling.

When entering the first floor, you are met with a large master suite with queen bed, sitting area and child?s nursery. Faux painting, architectural columns, HDTV and a private well appointed bath round out the relaxing environment. Just down the hallway boasts a mahogany trimmed bar/entertainment room reminiscent of a private club with stainless steel beverage unit, wine unit, ice machine, dishwasher and sink. The room also has a HDTV and mini ?keggerator? and comfortably seats 8 as guests relax and catch up on the day?s events.

The second floor boasts an open floor plan with wood floors and an expansive great room with cathedral two-story ceilings, dining area, kitchen, main master bedroom and laundry room. The kitchen is well appointed with commercial grade stainless steel appliances, granite throughout and high end counter top appliances including a super aromatic coffee/espresso machine. The master bedroom includes a king sized bed, dressing table and HDTV. A whirlpool tub, walk in shower and his and her granite top vanities makes getting ready all the more enjoyable.

The third floor has a center floating floor with expansive views of the great room below and the golf course. An open library with wood paneling and desk creates a great place to catch up on paper work or read a book. There are 2 additional bedrooms each with HDTV?s and their own separate bathroom and tub showers. The first bedroom is fit for a princess with a queen bed, a trundle double bed, dressing table and faux painted scenes to match the custom bedding. The other bedroom includes a queen bed with access to the third floor patio.

In addition to the great interior features, this private retreat includes wrap around patios on all three floors.

The first floor patio includes an HDTV and luxury seating arrangement with views of the pool and golf course. The second floor patio includes a summer kitchen with stainless steel gas grill, beverage unit and sink. A table with chairs creates a great environment for having an outdoor meal. The third floor includes a partially covered area as well as an open observation deck. Two seating areas and a dry-bar and beverage unit create a great dimension as guests take in the expansive views of the lake and golf course.

Outside the courtyard, there is a beautifully decorated, private 400 square foot cabana with kitchenette, HDTV, full bathroom, sectional couch, and murphy bed ? all punctuated with a hand painted trey ceiling.

If you are a discerning person who enjoys the finer points in life, this property and community is for you.

Bedding Configuration: 2 King, 2 Queen, 1 Full

Room Description: *** Plus one time end of stay cleaning fee is $350, pet fee $100(each), security damage fee is $295, amenity fee is 5.95% & tax is 11%.

Additional Features:
* Bedrooms: No Smoking Rental, Bedroom #1 (1 King), Bedroom #2 (Queen), Bedroom #3 (2 twins), Bedroom #4 (Trundle Bed), Bedroom #4 (Double), Bedroom #5 (Queen Murphy Bed), Other (1 Crib)
* Convenience: Outlet Shopping, Area Fitness Center, Craft Shopping, Nearby Grocery, Shopping
* Culture: 83 miles to Orlando, FL, 30 miles - Daytona Airport (DAB), 75 miles Jackville Airport (JAX), 90 miles - Orlando Airport (MCO), Baseball Park, Jacksonville Stadium (Jaguars), Kennedy Space Center, Lighthouse, Marine Land, St Augustine Historic Town, Symphony Orchestra, Ocean Hammock Beach Resort, Palm Coast, Florida, Palm Coast, FL
* Entertainment: DVD Player, Television, Wireless Internet, WiFi BlueRay/ DVD Player
* FAQ: Attached Garage, Beach (no cars), BBQ Grill (on site), Internet/Wifi in Unit, No Smoking Unit, Pool (on site), Pool Heated (on site), Private Pool, Private Pool (Heated), Stairs inside Unit - Yes
* Family: Beach, Movie Theatre
* Geographic: Exceptional Sunrises, Exceptional Sunsets, Exceptional Views, Near Beach
* Kitchen: Blender, Coffee Maker, Cookware, Dishwasher, Full Kitchen, Ice Maker, Microwave, Oven, Refrigerator, Stove, Toaster, Utensils
* Living: Ceiling Fans, Central Air, Ironing Board, Linens, Washer & Dryer, HD TV in Living Room
* Outdoor: Balcony, BBQ Grill, Beach Walking, Beachcombing, Biking, Gas Grill, Grill, Hot Tub, Patio, Pool, Surf Fishing, Surfing, Swimming, Walkway to Water, Wildlife Viewing
* PMS: Lock Instructions: Good News, OceanHammock Home
* Ratings: Diamond
* Sleeps: Sleeps 2 or more, Sleeps 4 or more, Sleeps 5 or more, Sleeps 6 or more, Sleeps 7 or more, Sleeps 8 or more, Sleeps 9 or more, Sleeps 10 or more, Sleeps 11 or more
* TV's: HD TV in Living Room, HD TV in Family Room, HD TV in Master Bedroom, TV in Bedroom #2, TV in Bedroom #3
* Trash Day: Monday, Thursday
 
 
 
 
 
 
Map

This map is intended to be used as a reference only. Please confirm the exact location with the property owner or manager.
 
 
 
 
 
 
Availability

Owner/Manager last updated on 10/18/2014

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Rates
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Amenities
Location Type: Ocean View
Amenities
  • ·Pool (private)
  • ·High-Speed Internet
  • ·Full Kitchen
  • ·Balcony
  • ·Gas Grill
  • ·Patio
Appliances
  • ·Blender
  • ·Coffee Maker
  • ·Dishwasher
  • ·DVD Player
  • ·Microwave
  • ·Oven
  • ·Refrigerator
  • ·Toaster
Activites
  • ·Biking
  • ·Fishing
  • ·Golf
  • ·Surfing
  • ·Swimming
  • ·Walking
 
 
 
 
 
 
Reviews
 Property Reviews 
How do I feel?
Barbara C. from Fayetteville, NC does not recommend this property.
Stayed for 7 days in August, 2014
The only thing I found was all the negative. Don't hang towels, don't put out garbage, don't don't don't. I felt like big brother was watching. Won't return. When I pay what I did for a week, I expect to be treated kindly, not hit with a bunch of donts.

Property Manager Response:
Response from Vacation Rental Pros
Hi Barbara - On behalf of all of us here at VRP, I'd like to thank you for taking the time to give us feedback about your rental experience. Our property owners really appreciate hearing what you liked and what needed improvement. To show our thanks, I'd like to offer you a discount on your next rental from VRP. When you book, use the coupon code rebook50 and enjoy a $50 off on the rental! See you at the beach,
 
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Family vacation
Tammy C. from Bristol, TN recommends this property.
Stayed for 7 days in June, 2014
We were very happy with location, ammeneties, guards at the gate were extremely friendly (Joseph was our favorite and very helpful). Only issue was the TV situation - I put a call in Sunday morning left message then called again spoke to someone that said a tech would be out. My brother in law ended up calling again before the tech came out. Turns out that really 2 satalite options were the only stations and if someone turned it it turned all TVs on that satellite. The TV in the pool cabana was broken and never replaced, the phones kept calling back after I left the first message but no one was on the other line which is why I called a second time - I was told to unplug the phone which I re-plugged up when the tech arrived. There was a book but it was not clear that if the TV component was not correct you would also not get a picture which the tech explained. I let him know some of the normal wear and tear things that we found he said he would note it also there was no Broom or dust pan he said he would have someone drop one off but it did not come so we bought one and left it for the next guest. Also think you should know that there was only 2 towels for each bathroom and only one washcloth again we just bought theses also. We did not like the integrated system when someone (a couple of times) accidently turned on ALL speakers trying to change a channel or turn it off at night. I sincerely think you should rethink how the satellites are set to the TVs thought out the house. We loved the location right next to the bridge for fishing and kayaking fantastic house overall!

Property Manager Response:
Response from Vacation Rental Pros
Hi Tammy - I just read your comments, and I want to thank you for the great input. At VRP we take our customers' feedback very seriously, and to show our thanks, I'd like to give you a coupon code good for $50 off your next rental. When you reserve your property, just enter rebook50. Hope to see you and your family again soon! --Steve Milo, 888 618 8658, Vacation Rental Pros, 6279 A1a South, St. Augustine, FL 32080
 
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Great Family Vacation
Sandy F. from St. Augustine, FL recommends this property.
Stayed for 7 days in May, 2014
We had a wonderful relaxing vacation! I would highly recommend using Vacation Pros!

Property Manager Response:
Response from Vacation Rental Pros
Hi Sandra - On behalf of all of us here at VRP, I'd like to thank you for taking the time to give us feedback about your rental experience. Our property owners really appreciate hearing what you liked and what needed improvement. To show our thanks, I'd like to offer you a discount on your next rental from VRP. When you book, use the coupon code rebook50 and enjoy a $50 off on the rental! See you at the beach,
 
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Great vacation for friends
Brian K. from Friendsville, TN recommends this property.
Stayed for 7 days in May, 2014
Outstanding place. I believe in constructive criticism so I'll list some of the (very few) negatives to be improved on but YOU WILL NOT BE DISSAPOINTED! * I'm not sure if there is supposed to be a pool filter working but there wasn't we had to clean the pool for 30 min before we got in each day. They did hire a pool cleaning service but they only showed up twice a week and the bugs filled the pool much sooner than that.* Kegerator missing. We spent an hour looking for it before we called and the management company said they'd look into it but we never heard back.

Property Manager Response:
Response from Vacation Rental Pros
Hi MAtt - I just read your comments, and I want to thank you for the great input. At VRP we take our customers' feedback very seriously, and to show our thanks, I'd like to give you a coupon code good for $50 off your next rental. When you reserve your property, just enter rebook50. Hope to see you and your family again soon! --Steve Milo, 888 618 8658, Vacation Rental Pros, 6279 A1a South, St. Augustine, FL 32080
 
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Another great vacation
A guest from Six Lakes, MI recommends this property.
Stayed for 7 days in April, 2014
This home is very comfortable and luxurious. Plenty of room for everyone. The older kids stayed in the pool cabana and were able to stay up late and play music without disturbing us. Pool and hot tub are amazing. We used the outdoor fireplace almost every evening when it cooled off. We all hated to come inside for bed. We found a beach access very nearby that was quiet and private. Grocery is super convenient. It was a fabulous week. For the price there were just a few minor items that would have made us more comfortable (beach towels, lighter for the fireplace, maybe some basic tools as the chains were off the bikes). We did purchase a few inexpensive beach chairs and left them behind for the next guests. Overall a great vacation and a beautiful home. We would stay again for sure.

Property Manager Response:
Response from Vacation Rental Pros
Hi Angela - I just read your comments, and I want to thank you for the great input. At VRP we take our customers' feedback very seriously, and to show our thanks, I'd like to give you a coupon code good for $50 off your next rental. When you reserve your property, just enter rebook50. Hope to see you and your family again soon! --Steve Milo, 888 618 8658, Vacation Rental Pros, 6279 A1a South, St. Augustine, FL 32080
 
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A Home Away from Home
Lisa O. from Fort Thomas, KY recommends this property.
Stayed for 7 days in March, 2014
This was a great experience from booking to departure. This home is beautiful and has all the amenities you would need. There is enough space for multiple families without being on top of each other. Because you are looking for constructive feedback... we would offer these few suggestions 1. leave more detailed instructions on how to use the very nice, but complicated media system. 2. more pool chairs that can be used around the pool for sunning. The pool furniture, although outdoor furniture was more for entertaining. The cushions are starting to look a little worn from weather. I know these get a lot of wear and tear, but maybe with vinyl covers protecting the furniture the cushions maintain a longer life
We loved the idea of bikes, but the chains were off them. Tried to fix them, but did not have tools... a few common tools in the garage might also be of help to keep things going. Please don't take these as criticisms only suggestions... our stay was lovely. VRP was wonderful as well.. we had a few occasions to call them and they were friendly professional and very accommodating. Thanks again Lisa Orem

Property Manager Response:
Response from Vacation Rental Pros
Hi Lisa - I just read your comments, and I want to thank you for the great input. At VRP we take our customers' feedback very seriously, and to show our thanks, I'd like to give you a coupon code good for $50 off your next rental. When you reserve your property, just enter rebook50. Hope to see you and your family again soon! --Steve Milo, 888 618 8658, Vacation Rental Pros, 6279 A1a South, St. Augustine, FL 32080
 
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Blown Away and looking for another place to stay!!!!!
Mark R. from Stuart, FL recommends this property.
Stayed for 7 days in October, 2013
Celebrated my 60th birthday in a beautiful house and in a great area. access to the resort was a bonus. We felt quite comfortable there and would not hesitate to use Vacation Rental pros again in the future. We are getting ready to retire this spring and are looking for some type of condo rental with an ocean view so if your staff handles long term rentals please get in touch with us. Thank you all so much for your help and support in making this a very memorable vacation.Mark & Deb Ryberg

Property Manager Response:
Response from Vacation Rental Pros
Hi Mark and Deb - On behalf of all of us here at VRP, I'd like to thank you for taking the time to give us feedback about your rental experience. Our property owners really appreciate hearing what you liked and what needed improvement. To show our thanks, I'd like to offer you a discount on your next rental from VRP. When you book, use the coupon code rebook50 and enjoy a $50 off on the rental! See you at the beach,
 
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Beautiful Property great location!
A guest from Cady, TX recommends this property.
Stayed for 7 days in July, 2013
I was a little skeptical not being from the area and trying to plan a vacation from states away for a large group. When we arrived the property was even more beautiful than the pictures and everything was clean and ready for our use. Plenty of room for everyone to be comfortable and we had an amazing time. This rental is not right on the beach however its a short walk and there is an area where you are able to pull right up to the beach in your vehicle. The tvs and master sound control were a little tricky to figure out despite us reading the manual but it may have been more user error than big deal. The outside sound would just turn on for no reason really loud and we would all run to try to turn it off before we got in trouble. The tvs also would lose signal leaving us with just one channel for 10 people to watch but again not a major deal breaker. And we never could get the hot tub to heat. Bummer for the adults but we would for sure stay there again. Maybe try a different house just because there are several beautiful houses to chose from but we will definitely be going back and vacation rental pros was easy to work with. Thanks for everything we had an amazing time. From Katy, TX

Property Manager Response:
Response from Vacation Rental Pros
Hi Kasey - I just read your comments, and I want to thank you for the great input. At VRP we take our customers' feedback very seriously, and to show our thanks, I'd like to give you a coupon code good for $50 off your next rental. When you reserve your property, just enter rebook50. Hope to see you and your family again soon! --Steve Milo, 888 618 8658, Vacation Rental Pros, 6279 A1a South, St. Augustine, FL 32080
 
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Tuscany by the Sea is absolutely beautiful
A guest from Alachua, FL recommends this property.
Stayed for 7 days in June, 2013
We had ten people staying comfortably in the house. There are a lot stairs and a walk to the beach, but worthwhile. Close to grocery store and restaurants. We enjoyed the pool. Only concern was the electronics system. Confusing and difficult to control in a large house.

Property Manager Response:
Response from Vacation Rental Pros
Hi Judith - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. To show our thanks, I'd like to offer you a discount on your next rental from VRP. When you book, use the coupon code rebook50 and enjoy a $50 off on the rental! See you at the beach,
 
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OUR FAMILY ENJOYED OUR STAY!
Lilly E. from Moberly, MO recommends this property.
Stayed for 7 days in June, 2013
Our family had a very good time in this house. Out little girls enjoyed the pool because it had the ledge in the shallow end. Our girls were age 2,2,4,7 and 12. We had to go out and buy lounge chairs ti sit in around the pool. There were no chairs that could be laid back to sun bathe in. We also had to buy kitchen towels and dishcloths. I felt that the kitchen lacked a good supply of pots,pans and utinsels. It was inconveniet not to have a garage door opener. Someone always had to go unlock the front door and come down and open the garage.

Property Manager Response:
Response from Vacation Rental Pros
Hi Lilly - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time.
 
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Disappointed in Palm Beach
Richard M. from Summerville, SC does not recommend this property.
Stayed for 7 days in May, 2013
Our family vacations a good bit and we always stay in "diamond" or "top of the line" privately owned houses. Disappointedly, this home is not one. We found the home to be very "choppy", with 3 levels to negotiate daily living without an elevator. The living room off the kitchen is small and the furniture is not comfortable; the 3rd floor library is really a pass-thur area to a small balcony, and the game room on the ground floor is dark. The TV in the pink princess room is on the wall where it is impossible to watch if you are in the bed!!The pool is small. The AC was not working properly and we had to call the service company to have it fixed. The ac in the master bedroom never was hot and uncomfortable in this room the entire week. The walk to the beach is too far to negotiate with beach chairs or a cooler ( over 1/2 mile) and the public parking is tiny with only a handful of parking spots.( less than 60) And while the beach sand is indeed a unique and a pretty cinammon color.....there are hidden rocks everywhere in teh surf that make it almost impossible to enjoy the water. Two members of my family cut their toes on these rocks just trying to wade in the water! There is very little to do, and the resort is "off limits" to all other vacationers, even if you are paying thousands of $$$ dollars for the week to be there. Overall, I would not reccomend this home to anybody!!

Property Manager Response:
Response from Vacation Rental Pros
Hi Richard - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time.
 
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A great house that needs some tweeks
A guest from Frankfort, KY recommends this property.
Stayed for 7 days in May, 2013
Fist of all, the house is incredible! There needs however to be a few issues addressed. 1. The downstairs air conditioner is not working properly. We called maintenance and someone showed up, but the problem was not fully fixed. The air conditioner continued to cycle on and off.2. The TV's and remotes were very hard to navigate. We could not figure out how to watch multiple channels on different TV's, if at all possible.3. The pool filter never worked. The pool company came and cleaned the pool during the middle of our stay, but maintaining the cleanliness was an issue. 4. This property is NOT ocean view. You cannot see the ocean even from the highest level. We had a great view of the lake and the golf course, but no ocean5. It is a little more than a short walk to get to the ocean. Don't let the description fool you. 6. The pool house has a very strong fish odor. Could not get rid of it!Overall, we would consider staying here again. The house, furnishings, and overall decorating of this property is incredible. There are just some things that leave you scratching your head as to why they, (the property owners or the managing company ) don't fix. We noticed that during the peak season the weekly fees were much higher. I would not have paid this much for this would be well worth it if the problems were fixed, however. Overall rating - 7

Property Manager Response:
Response from Vacation Rental Pros
Hi Todd - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time.
 
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Tuscany by the Sea, a Wonderful Vacation Home.
Cindy K. from Havelock, ON recommends this property.
Stayed for 7 days in October, 2012
Tuscany by the Sea is a beautiful home. We loved the room set up, the pool and hottub as well as the location to the beach, shopping and day trips. We enjoyed the outside fireplace, the BBQ and of course the kitchen was great to work in. The house could have been a little cleaner but overall we were happy with the home and had a great vacation with our group of friends. Any issues we had were quickly resolved for us.

Property Manager Response:
Response from Vacation Rental Pros
Hi Cindy - I just read your comments, and I want to thank you for the great input. At VRP we take our customers' feedback very seriously, and to show our thanks, I'd like to give you a coupon code good for 10% off your next rental. When you reserve your property, just enter rebook10. Hope to see you and your family again soon! --Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
 
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Great House & Great Time
Doug G. from Hudson, IL recommends this property.
Stayed for 7 days in September, 2012
This was our first vacation with the family in a while and we wanted to provide them with something special and you delivered. Between the ocean and the pool I think my grandkids grew webs between their fingers and toes. We really loved the peaceful area with all the nature around our house. Sitting on our one of many decks with our kids enjoying the pool lights. The little walk to the ocean was no problem and we would do it again in a heartbeat. Great time by all! Doug & Linda

Property Manager Response:
Response from Vacation Rental Pros
Hi Doug - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments.
 
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Some Good/Some Bad
Jennifer C. from Sellersburg, IN recommends this property.
Stayed for 7 days in July, 2012
Very disappointed with the cleanliness of the pool and outdoor spaces. The patios and terraces are filthy. They all need to be power washed. On arrial day we had to request the rug at the LL covered patio be removed because it was filled with mold. Pool was cloudy all week and spa randomly drained to lowest level. Pool contractor needs to come at least twice a week, rather than once a week to keep up with the bathe load of weekly occupancy. We have always owned pools and know this would likely remedy the problem. Also, cleaning crew not done until 4:00 day of check-in and probably didn't have time to properly clean everything. You apparently didn't enforce the checkout time on the previous guest. TV at LL patio never worked. Also cannot watch more than two TV stations throughout the property, which is rediculous. When you pay $6,000/week, you would expect to watch more than two stations at a given time. In all your promotion of how high tech the home is, you never mentioned that. Everyone in their bedrooms at night had to watch the same two stations. Also lost connection to internet and had to troubleshoot issue ourselves with the cable provider.

Property Manager Response:
Response from Vacation Rental Pros
Hi Jennifer - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for pool and patio cleaning issues. This is not up to standards. I will contact my house keeper. You and your family are welcome back any time.
 
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Beautiful upmarket home, great location.
A guest from West Chester, OH recommends this property.
Stayed for 7 days in June, 2012
Perfect home for multi-generational group. Grandma and Grandpa had the privacy and quiet of staying in the cabana while the noisier and more active members of the group enjoyed this beautiful home. The kitchen wants for nothing, the bedrooms are comfortable, the pool perfect and the views from the two huge balcony's are relaxing. The house location in the gated community is totally private. Golf course in the back and lake to the left. I would highly recommend this home, you will not be disappointed. We hope to go back there again one day.

Property Manager Response:
Response from Vacation Rental Pros
Hi Debbie - I just read your comments, and I want to thank you for the great input. At VRP we take our customers' feedback very seriously, and to show our thanks, I'd like to give you a coupon code good for 10% off your next rental. When you reserve your property, just enter rebook10. Hope to see you and your family again soon! --Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
 
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Not too close to the beach
A guest from Orlando, FL does not recommend this property.
Stayed for 7 days in June, 2012
Was farther away than we were told on the phone. The general cleanliness was lacking quite a bit. The house was beautiful and everything top of the line, as other reviews stated, sound system was very difficult to work and made watching tv quite difficult. Beds were very uncomfortable, really only set up for 1 adult master, rest of the bedrooms not really acceptable for adults. I slept upstairs in the 2 twin bed rooms and the bed was the worst I have ever slept on. Overall we had a great time, but would not stay there again. Going in and out of the community was also a bit of a pain, having to stop at the guard gate each time and scan your paper, could have provided a pass to get in on the other side as the residents have. Publix was very close, which made it easy to shop for dinners.

Property Manager Response:
Response from Vacation Rental Pros
Hi John - Thank you for taking the time to share this information with us. I apologize for the bedding and cleaning issues. I have already contacted my property manager to get these fixed. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments.
 
Overall Satisfacation
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Beautiful Home
Karen S. from Port Charlotte, FL recommends this property.
Stayed for 7 days in May, 2012
the home was Beautiful, needs a few things, hand towels,& face cloths,dish towels for the kitchen, sunloungers, light weight pool chairs,acrylic dishes and glasses for outdoor dining. THE TV WAS SO COMPLICATED, DID NOT WORK PROPERLY OUR WHOLE WEEK, MANAGEMENT DID NOT KNOW HOW TO OPERATE EITHER. THE POOL WAS DIRTY AND WAS IN NEED OF A NEW FILTER, GOT CLEANED THE THURSDAY BEFORE WE LEFT,ONLY ON MY INSISTENCE. (My husband spent up wards of 45 mins, trying to clean pool/filter, and the spa only worked a couple of times, no heat.) There was no welcome pack, to advise how to work anything in the house, the management didnt even know the telephone number ( not listed at the house)so we had to give out our cell phones for them to call me back, and I called them on my cell phone LONG DISTANCE charges to me. We feel for the price we paid, some reimbursement should be offered to compensate us for frustration re: pool and Tv situation.Kevin was very helpful.

Property Manager Response:
Response from Vacation Rental Pros
Hi Karen - Thank you for taking the time to share this information with us. I apologize for the TV and Pool issues. I have already contacted my property manager to get these fixed. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments.
 
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Beautiful Home
Karen S. from Howell, MI recommends this property.
Stayed for 7 days in April, 2012
The home was beautiful, but all the electronics is very confusing. It was difficult to turn on the TV's, music, etc. Especially learning on getting the hot tub to work. Could use new pots and pans, EVERYTHING sticks to them and they are hard to clean. Other then being too electronic savvy the home was wonderful and everything we expected. It said we could use the facilities at Cinnamon beach but when we went up there they said we could not get in without a membership card and when I call the 800 # to find out how we get the card I was told that the owner did not belong to the facility.

Property Manager Response:
Response from Vacation Rental Pros
Hi Karen - Thank you for taking the time to share this information with us. I apologize for the kitchenware and electronics issues. I have already contacted my property manager to get these fixed. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments.
 
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Tuscany by the Sea
A guest from Winston Salem, NC recommends this property.
Stayed for 7 days in March, 2012
We enjoyed our stay. The weather, the house and the area were beautiful and the maintanence people were extremely helpful! The house fit our family of 9 adults and 1 infant well. We did encounter a few problems though. The electronics on the house are very confusing. There are 8 tv's but they all share 2 satellite receivers meaning all the tv's and remotes are linked and you can only watch 2 different channels at one time. The music sound system was excellent but the audio for the tv was terrible. The shower hot water pressure was unacceptable in 3 of the 5 full baths. Our family of 9 had to share 2 showers. We found out the pool had a leak which had/has not been repaired. It took many visits from maintanence to temporarily fix this problem and to get the pool heated and filled. The beach was very nice but while out surfing we were told by many locals that sharks had been spotted and to get out of the water. We talked to many others after this and they all agreed that the sharks were a problem this year. Finally, the house was very clean but the pool cabana house was not. Despite the above mentioned problems our family enjoyed our stay thanks to the excellent maintanence staff, the wonderful weather, and a well appointed house.

Property Manager Response:
Response from Vacation Rental Pros
Hi Ann - Thank you for taking the time to share this information with us. I apologize for the tv and pool issues. I have already contacted my property manager to get these fixed. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments.
 
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Amazing home away from home!
A guest from Johns Creek, GA recommends this property.
Stayed for 4 days in March, 2012
Our vacation was perfect! The rental was a clean, beautifully decorated, perfectly appointed, "smart house" with upscale amenities in a lovely gated community.

The house is walking distance to the beach, close to a grocery store, near restaurants ~ perfect in every way.

We would love to go back again and again!

Property Manager Response:
Response from Vacation Rental Pros
Hi Carla - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments.
 
Overall Satisfacation
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Luxury Living
Glenna D. from Metcalf, ON recommends this property.
Stayed for 7 days in February, 2012
The property was very luxurios yet homey at the same time. We really enjoyed the hot tub and cabana. We appreciated the top notch kitchen and laundry ameneties,flat screen tv's, out door living spaces etc....However there were a lot of electronic glitches with the tv/stereo, and spa set ups that got rather frustrating at times. The maintanance guys were very helpful and courtious.I did take offence to the condesending manner in which I was spoken to by one of the girls in the office when calling for assistance with the electronics remotes though(the maintenance guys were very empathetic to this when we brought it to their attention).Also I was not told prior to arrival about the alarm system and I had specifically asked about it via email prior to our trip. As well as the checkout procedure was not the smoothest in the fact that we could not reopen the lock box to put the key in it upon our departure, so we were put in an awkward position as to what to do with the key; we chose the safest option and locked it in the house in an visible location for the staff).Overall though we had a great time at this beautiful property,situated in a very quiet gated community.

Property Manager Response:
Response from Vacation Rental Pros
Hi Glenna - Thank you for taking the time to share this information with us. I apologize for the lock and remote issues. I have already contacted my property manager to get these fixed. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments.
 
Overall Satisfacation
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