Receiving Your Inquiries - Watch Out for Bulk/Junk Folders
It’s an ongoing problem in the world of vacation rentals (as well as across the net) that many people do not receive the inquiries sent to their email address. Most bulk email providers, such as Yahoo, AOL, Hotmail, and Gmail have some trickey spam filters that are constantly going through updates. It is important as a property lister for you to double check and make sure you flag / denote CoastRentals as a trusted email sender.
We have taken some precautionary steps to help deal with the problem of emails not getting delivered. Namely, every CoastRentals lister can login to PalmsInc with their username and password and physically view every inquiry that has ever been submitted through thier listing. We also place a verification link at the bottom of the first inquiry you receive from us asking you to click to confirm its safe delivery - please do so. We want to be sure that the traffic your listing is getting is resulting in bookings.
The HomeAway network’s newsletter for February featured a person who stated they really liked using Gmail because of all the search functionality it has. We agree, Gmail is probably the best option when it comes to the free email providers. In our experience, it also has the best spam filter of the email providers, meaning that CoastRentals inquiries (which are of course NOT spam), make it into our property owners’ inboxes.
No matter who your email hosted with, even if it’s through a unique domain you operate, please double check your Bulk/Junk folders and make sure that you haven’t missed any inquiries from us. Also, do whatever steps your provider requires to mark us as a “friend” so there are no future problems.
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